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Miniature of Service Quality on Online Platforms: Empirical Evidence About Driving Quality at Ube

Service Quality on Online Platforms: Empirical Evidence About Driving Quality at Ube

GSB Authors: Susan Athey
Date: 2024-10-01
Publication Type: Working Papers

Miniature of Service Quality in the Gig Economy: Empirical Evidence About Driving Quality at Uber

Service Quality in the Gig Economy: Empirical Evidence About Driving Quality at Uber

GSB Authors: Susan Athey
Date: 2024-09-16
Publication Type: Working Papers

Miniature of Improving Match Rates in Dating Markets Through Assortment Optimization

Improving Match Rates in Dating Markets Through Assortment Optimization

GSB Authors: Daniela Saban
Date: 2022-04-07
Publication Type: Articles
Publication: Manufacturing & Service Operations Management