In a business environment that requires more responsiveness and focus on the bottom line, supply chain performance management is vital to competitive advantage and sustainable business improvement. SCPM enables companies to identify performance exceptions, understand issues and alternatives, act on high impact problems and opportunities, and continuously validate actions relative to objectives and results. By adopting such systems, companies have increased responsiveness and customer service, reduced inventory and procurement costs, and improved the utilization of production and distribution assets. The benefits are compelling and the path to success has been validated.
Copyright held by Hau L. Lee and Jason Amaral, . Further inquiries about reproduction and use should be directed to the Value Chain Innovation Initiative.
